FAQ

FAQ

  1. Does prices include delivery and set up?

    Absolutely! Jump Arounds Inflatables courteous drivers will deliver and set up each jump and insure that it is clean and in good working condition well before your party starts and come back to take it down after the party is over. Set up normally takes about 10-15 minutes, and take down is about 30-45 minutes. Free delivery with a 10 mile radious.. Delivery charges apply after the 10 miles, it will be $2 per mile.

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  2. What kind of power is required?

    Our jumps plug into a standard 110 household outlet. We will supply the cord, and we ask that nothing else be plugged into the outlet we are utilizing. Placement of the jump should be no more than 50ft from that outlet. If you would like to set up a jump at a park or place without an electrical outlet within 50ft, let us know and we can arrange to use a generator for an additional charge.

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  3. What type of surface can the JUMP be placed on?

    The safest surface is a level grassy area. However, we can set up on concrete, asphalt, or bark. Please specify when ordering which surface we will be setting up on and we will make sure we utilize the proper anchors for your event.

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  4. How much room do I need to set up a JUMP?

    1. Need a flat and level surface, free of sharp objects.
    2. Area needs to be sufficiently large enough to facilitate the width and length of the Bounce House, as well as a clear overhead space. Most Bounce Houses are at least 15 feet tall.
    3. Need to plan on an additional 5 feet around the sides and back of the unit, and at least 10 feet in front of the unit to give your children room to prepare to enter the unit.

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  5. Are you Insured?

    Yes. Please note: All individuals and companies that rent a jump are required to sign a liability waiver prior to set up, contact us for a copy if needed. We CANNOT set up a jump until the liability waiver is signed.

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  6. How do I reserve my jump?

    Simple! You can browse through our inventory and check  Check what we have, you can send us your request at [email protected] Or you can call us (607) 201-4128 and we will help you place your order and gladly answer any questions you might have.

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  7. What if I have to cancel?

     

    Please call us at least 7 days before your party date; this gives us a chance to rebook the party room/unit for another party. We will keep any paid deposit for 12 months toward any future order. If you cancel less than 7 days there is no credit given. (There will be no refunds given) If you place your order with us less than 7 days from your party there is no cancellation credit.

    Out-door Rental: If you are canceling due to rain, and it is raining the day of your party, please call us if you would like to cancel, before 8 am the day of your party. If you cancel your reservation with us, you will have a credit for a future rental with us up to a year. If you keep the rental and it rains and becomes wet there are no credits or refunds.

     

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  8. What payment do you take?

    We accept cash, check, and credit cards as payment. However, there is a 5% convience fee for credit cards.

     

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